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Returns Policy
Event entries

Race entry fees are non refundable please check your race entry information comprehensively prior to entering a race. It may be possible to transfer fees to other races. Please contact us using the form provided with the race title, fee paid and payment method and we will contact you within 48 hours to discuss this.

Returning all other products
  • We will happily refund or exchange any item purchased on this website
  • We make no charge for returns – there is no restocking fee
  • Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached
  • All returns must have a completed returns form. Please contact us and we will email this returns form to you
  • We will credit the card we have on file for you this may take up to 10 working days to appear as cleared funds
  • If the original payment was via PayPal we will credit the PayPal account that the order was placed with.
  • See additional specific terms below
Faulty items

Where goods are delivered faulty we will refund the 1st class return postage fee provided we are informed within 7 days of the original delivery date

Should the goods no longer be in stock we will refund your original delivery fee for the item.

Where goods develop a fault during use we will endeavour to replace the faulty item provided the original is returned

Unwanted items

Where goods are unwanted due to incorrect size or unsuitable colour we will replace or refund your original purchase fee. This does not include the original delivery fee for the item or the cost of returning the item

Refund procedure
  1. Contact us via phone, email or via our form (see left) and describe your requirements
  2. We will email you a returns form
  3. Complete the returns form a return it with the item and any original packaging
  4. Provided the conditions (above) are met we will issue a refund via the most apropriate method